Review of Ventiv's IRM/Digital and Claims Module
We use IRM and Digital to automate and track exposure information. To ease administration the Digital forms tool is deployable to …
Overview
What is Ventiv Claims?
Ventiv Claims Administration software is designed to handle claims with speed and precision.
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What is Ventiv Claims?
Ventiv Claims Administration software is designed to handle claims with speed and precision.
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Ventiv Claims?
Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Management, Workers’ Compensation, Policy Management, Billing Management, Claims Intelligence, Corrective Action Plans, and Incident Reporting. The system was designed as a claims management system from the perspective of claims examiners. Designed to make it easy to manage claims, it includes functionality like diaries, business rules, workflow management, notepads, and financial management. Ventiv Claims enables users to define custom workflows tailored to each client’s specific business process, to make claim, document, and policy administration more efficient.
Ventiv Claims offers an “out of the box” solution to clients. At the same time, the Ventiv Claims architectural design was developed with the fundamental requirement of flexibility to adapt to meet the changing business requirements of clients. The system modules, fields, interfaces, and reports are user configurable so that Ventiv Claims can be adjusted to meet most organizational processes without custom programming.
Ventiv Claims Features
- Supported: Predictive Analytics: Claim Severity Scoring and Case Reserve Prediction
- Supported: Workflow Automation and Custom Business Rules
- Supported: Fully Integrated Compliance Support for CMS, IAIABC, EAMS, and Jurisdictional Reporting
- Supported: Content Management and Distribution, ISO, Document Management
Ventiv Claims Screenshots
Ventiv Claims Videos
Ventiv Claims Competitors
- Riskonnect IRM
- Duck Creek Claims
- Majesco Claims
- Delphi
- Origami Risk
- Insurity
Ventiv Claims Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Ventiv Claims primarily serves clients in North America. |
| Supported Languages | English |
Ventiv Claims Downloadables
- The Essential Guide to Claims Technology in a Changing Environment: This guide helps claim organizations navigate business conditions and regulatory environments.
- Ventiv Claimant Access: Empower your claimants to access their claim information in real-time on any device.
- Ventiv Enterprise Legal Management (ELM): Link every legal matter to its corresponding claim, achieve real-time access to data and reduce litigation costs.
- Ventiv Absence Management: Design absence programs based on your requirements and achieve a holistic view of your employees and their needs.
- Ventiv Digital: Gather comprehensive, accurate data directly from the field with any device.
Frequently Asked Questions
Ventiv Claims Administration software is designed to handle claims with speed and precision.
Reviewers rate Implementation Rating highest, with a score of 9.4.
The most common users of Ventiv Claims are from Enterprises (1,001+ employees).
Ventiv Claims Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 50% |
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Reviews and Ratings
(32)Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
March 28, 2024
Review of Ventiv's IRM/Digital and Claims Module
We use IRM and Digital to automate and track exposure information. To ease administration the Digital forms tool is deployable to individuals who don't necessarily need to be full users of the IRM system which eases the administrative burden among other positive aspects.
We have also used RiskConsole/IRM to track asbestos claim dollar across multiple policy years.
We have also used RiskConsole/IRM to track asbestos claim dollar across multiple policy years.
- easy user interface
- good reporting
- able to spread dollars across multiple policies
- better linking to multiple policies
- It can house claims from multiple 3rd party vendors all in one database
- Our company owns the claim data, we don't need to rely on paying access fees to discontinued TPAs
March 19, 2024
Thoughts About My Claims System
Ventiv Claims is our Claims Management System for all of our workers' compensation programs both internal and external. The entire program uses Ventiv Claims System. Ventiv Claims allows us to manage our workers' compensation claims effectively and efficiently. Ventiv Claims allowed us to combine 3 systems into one platform for claims management. We contine to use CE for all of our claims administration.
- Ease of use.
- Compliance with state regulations.
- Integration with other systems.
- Training and user support.
- More functionality within the modules.
- Cut and paste options from screens.
- Total view of all injured workers claims.
March 04, 2024
Everything in one system to make the end user experience easy to navigate-no other software needed
In the Risk Management Services Department, we administer benefits for a pool of self-funded municipal entities. Workers Comp, Property/Casualty, and Underwriting all work with Ventiv. Ventiv is our claims management system, reporting system, and policy/underwriting system.
- Updating system for state/federal compliance.
- Always looking for ways to make the experience better.
- Imbed link to Ventiv University topic in Ivos online help instructions.
- With some calls/or Zoom meetings, we need an interpreter or some way to assist in better understanding when talking to the Help Desk.
- advising Users about the functionality that would serve us better
- Document image and User mail could use more enhancements to get the information from outside source into Claims Enterprise. The business rules for adding documents and claims mail need to bring in the description or subject to notepad
April 03, 2023
Ventiv Review
We use Ventiv Claims for managing and adjusting all of the City's auto and general liability claims. At one time, it was used to handle workers' compensation claims, but we no longer use that function because we brought on a third party administrator.
- Stores data.
- Easy access.
- Good format
- Way to detailed for what we use it for.
- Reporting is cumbersome.
March 24, 2023
Happy and Thankful Client
Ventiv is the claims application for my Workers' Compensation Joint Powers Authority. We insurer 90 plus school districts and over 43,000 covered employees. In the event one of these covered employees are injured on the job, we administer there workers compensation benefits via Claims Enterprise or IVOS. IVOS is also the claims application for our Liability JPA which has over 140 member school districts.
- Distribution of benefits.
- Correspondence.
- Loss history.
- Loss run reports.
- State reporting.
- CMS Reporting
- Navigation within claims screens can be difficult at times.
- Report Writing can be a bit more user friendly.
- Security Administration could be a bit more user friendly.
December 27, 2022
Ventiv Claims...20 years and running
Ventiv Claims is used to maintain and administer both Workers' Compensation and Public Liability claims. Ventiv Claims assist with the ability to have a one stop shop that maintains all claim/claimant information. The application has also helped to move us away from paper and file folder based claims maintenance to a more paperless environment. We are not fully paperless yet, but the system does give up the ability to do so. The application also streamlines many claim maintenance procedures simplifying workflow processes.
- Scanning importing of claim documentation
- Maintain all claim information
- Simplify the import of claim information
- Simplify the payment process of claims
- Simplify page security process
- Ability to move fields on tabs to desired locations on tab
- Ability for claim mail to be claimant driven rather than claim driven (mail import)
December 08, 2022
The Ventiv Team has become an extension of our CFSA family!
It is being used in our Risk Department for managing our insurance claims for both the general liability and workers' compensation claims from origination to closure.
- The Ventiv team is always ready to assist in solving complex issues in a very timely manner.
- The entire Ventiv staff is friendly, knowledgeable, and always ready to help via phone, email, web ex. Our Customer Success Manager, Doug H. is the best! And Cindy H., Machella G., Josette D., Duane J. ...just to name a few.
- Love the fact that aspects of our daily tasks are streamlined and can be completed in one central location from claims management, to reporting, policy renewals, and payment processing.
- Fewer system issues.
September 13, 2021
Ventiv Claims review: One-stop shop
Ventiv Claims is used to administer workers' compensation, general liability, and medical malpractice claims for the entire organization.
- They provide integrated solutions for workers' compensation compliance.
- They provide a flexible application.
- They support their clients with knowledgeable resources.
- More consistent upgrade environments with less regressions.
- Better documentation and training for advance features in the system.